At "Heritage nuts", we put your trust and the protection of your personal data at the forefront of our priorities. This Privacy Policy describes in detail the type of information we collect from visitors and customers of our online store, and the manner in which we use, protect and store this information. We are fully aware of the sensitivity and importance of your data, and therefore we adhere to the highest standards of transparency and security in all our transactions. By continuing to browse and use our website, you agree to the terms and practices described in this policy, which are designed to ensure you a safe and reliable shopping experience. We consider this policy an integral part of our “heritage promise”, which is our commitment to provide not only high-quality products, but also a service that respects your privacy and protects your data with all honesty and responsibility.

When you visit our store or make a purchase, we collect two types of information to ensure that we provide the best possible service. The first type is personal information that you voluntarily provide to us, such as full name, email address, phone number, detailed shipping address. This data is necessary for processing your orders, issuing invoices, shipping products to your address, communicating with you about the status of your order. The second type is technical and non-personal information that is collected automatically, such as your Internet Protocol (IP) address, the type of browser you use, information about your device, and the pages you have visited on our site. This data is used for analytical purposes to improve the performance of our store, personalize your shopping experience, and strengthen our security measures to protect the site from any potential threats.

The use of the data we collect is strictly limited to the purposes for which it was collected. We use your personal information primarily to fulfill our contractual obligations with you, which include completing and delivering purchases, providing technical support and customer service. In addition, we may use your email address to send you our newsletter containing the latest special offers, new products, and inspirational content, only with your express consent, with the option to easily unsubscribe at any time. We do not sell, rent or share your personal data with any third parties for their own marketing purposes. We may share some necessary information only with our trusted partners who help us run our business, such as shipping companies to deliver your orders, and electronic payment gateways to process financial transactions securely.

We take the security of your data very seriously, and we apply a set of advanced technical and organizational security measures to protect your information from unauthorized access, modification, disclosure, or destruction. All sensitive data transmitted through our website, especially payment information, is encrypted using Secure Socket Layer (SSL) technology, which ensures that it remains confidential and secure. We also use cookies, which are small text files that are stored on your device, to improve your browsing experience. These cookies help us remember your preferences, save products to your shopping cart, and analyze how you interact with the store so that we can improve our services. You can control the cookie settings through your browser, but please note that disabling them may affect some functions of the site.

We respect your full rights regarding your personal data. You have the right at any time to access the information we hold about you, and to request that any inaccurate data be corrected, or updated. You may also request that your personal data be deleted from our records, and we will respond to your request within the legal time frame, taking into account that we may need to retain some information for legal or accounting purposes, such as transaction records. We may update this Privacy Policy from time to time to reflect any changes in our practices or legal obligations, and any amendments will be posted on this page. We encourage you to review this policy periodically to keep up to date with how we protect your information. If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to contact us directly.